Your data & account deletion

What Vision stores, how to wipe history, and how to fully delete your account.

Vision stores the minimum needed to run the product. You can wipe or delete at any time. What's stored Account info (email, display name, language, avatar). Linked wallet addresses (public. No keys). Conversations and tool runs. Saved contacts, and anything stored by features you have used. The three destructive actions Settings → Danger zone offers three things. They sound similar and they are not, so the difference is worth reading before you press one.

Clear all your data. Wipes conversations, contacts and profile. Your account and your wallets stay, funds included. Reset your Vision Wallets. Deletes your current Solana and EVM wallets and issues brand-new ones. Your account and history stay. Anything still in the old wallets becomes permanently unreachable. Delete your account. Removes the account and everything tied to it, wallets included. Permanent.

All three ask you to type your email address to confirm. The two that touch wallets show you your current balance in the dialog first, so you're deciding with the number in front of you rather than from memory. Move your funds out first. Resetting your wallets and deleting your account both strand whatever is still in the Vision Wallet, and there is no recovery path afterwards. Withdraw or trade out everything you care about before you confirm.

If the dialog shows a balance you weren't expecting, stop and go and look at it. Or take the keys with you. You can also export the private keys from Settings first. A private key controls its address on-chain no matter what happens to your Vision account, so exporting before you reset or delete means you keep access to the old addresses and anything left in them. Why reset a wallet at all? It's the escape hatch if you believe your account has been accessed by someone else: new addresses, nothing carried over.

If that's why you're here, move the funds somewhere safe first, then reset, then turn on two-factor authentication before you use the new ones.